Patients are being misled by false food information
THE lunch served at Grimsby hospital the other was quite tasty, until it came to the mashed potato which was inedible. It reminded me of play dough!
I asked to speak to a representative of the catering staff who informed me it was reconstituted potato and was prepared off site.
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MASH OR MUSH? Mashed potato had texture of playdough.
The point is, on the menu, it states that the product served is shown to be “fresh” and “locally sourced”.
The menus are prepared off site too, but in my opinion patients are being misled by false information and I believe this is totally wrong.
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The food served has really gone downhill. All soups on offer are powdered soup which has no nutritional value.
Grimsby hospital once served excellent food from their own kitchen, but to save money it is prepared off site only to be reheated on site, which has quite an effect on reconstituted potato – hence the sense of my playdough.
I find it sad that such a high quality nursing staff are not being supported by food of a high quality.
Every institution has the aim of making money for the “fat cats” – overriding people. It would appear that catering at Grimsby hospital will not make a “cat fat”.
Name and address supplied.
A spokesman for Northern Lincolnshire and Goole Hospitals NHS Foundation Trust said: “United Lincolnshire Hospitals Trust (ULH) provides food to the three hospitals at the Trust. Food is prepared from scratch by NHS chefs, using local ingredients where possible.”
Jug Johal, Hotel Services General Manager at Northern Lincolnshire and Goole Hospitals NHS Foundation Trust, said: “ULH has an impressive track record in its food production having consistently scored highly in the Patient Environment Action Team inspection. It has also been recognised at a national stage by winning the best vegan caterer in the care sector at the vegan society awards. We carried out an extensive tasting exercise before signing the contract with them.
“My focus is, and always has been, to produce high quality food using locally sourced ingredients. We encourage and appreciate feedback from our patients, visitors and staff and I am sorry to hear that on this occasion it was felt the food served wasn’t at the standard they had experienced in the past.”
Read more letters in your Grimsby Telegraph today and send your views to viewpoint@grimsbytelegraph.co.uk
5 Comments
by NHS_NLAG
Wednesday, February 20 2013, 11:35AM
“Sorry to hear about your experience of the hospital catering. The mash is all made on site, some of it is from a 50/50 mix of potatoes and 'instant', some is all 'instant'. I've fed back your comments to the catering manager.”
by Teddy36
Wednesday, February 20 2013, 11:14AM
“I stayed at the hospital with my sister and I ordered a meal. The mash was clearly of the instant variety, and the savoury mince although ok had no seasoning at all, and no salt or pepper was provided so we could season ourselves...The milk used to make the ground rice pudding had been watered down (you can taste it) and was barely sweetened. So although sort of filling, the meal was tasteless and bland, and frankly you don't expect instant mash!! Oh and would hate to see the small portions as ours were supposed to be large!!”
by porcelainblak
Tuesday, February 19 2013, 9:48PM
“My partner spent some time in hospital after a stroke. They gave him a polystyrene pot with a lid on to go with his curled up sandwiches. They said it was mayonnaise. He said they could take it away because he doesn't like mayonnaise. They left it there. A while later the nurse asked him why he hadn't eaten his pot of ice cream!
Too late, it was liquid by then. So even the staff can't tell the difference between mayo and ice cream, and the meals were disgusting.
How can people get well when they're being malnourished?”
by WalterMitty1
Tuesday, February 19 2013, 5:04PM
“My wife was recently in Grimsby hospital for an op.
I fed her.
She chose a chicken pie - When I cut into the accompanying mashed potato - it burst into a
cloud.They had not even mixed the smash
.Everything cooked throughout her stay was at best lukewarm.
The nursing care was excellent.
(And not just because I provided some of it!!)”
by jules_22
Tuesday, February 19 2013, 1:45PM
“I had a major operation at Grimsby hospital last September and the care and concern I received from everyone, from my Consultant down to the cleaning staff, was absolutely wonderful. They were all angels in my eyes. But the food was downright atrocious, and absolutely disgusting! The only meal I could say was edible was the breakfast because what could they do wrong with Weetabix! Like the lady in this article, the mashed potato served up was one glutinous, gelatinous blob of yellow. I put my fork into it and the whole blob lift up in one go - yuck! As for the rest of the so called dinners, I think even pigs would have turned their noses up! It was always lukewarm, never hot, apart from some ice cream I ordered one day. I am not joking - when I took the lid off the pot it was a runny warm mess! If it wasn't for my family bringing me food at visiting time, I would have starved. Even some of the nurses couldn't believe what as served up. It's no wonder patients cannot wait to be discharged at the earliest possible time. So I suggest Jug Johal, Hotel Services General Manager starts investigating ULH to see exactly how they prepare their meals and what is in them!”