'Vigilante' binmen refuse to collect Cleethorpes resident's rubbish

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Saturday, January 12, 2013
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Grimsby Telegraph

"VIGILANTE" binmen refused to collect this man's rubbish because a car parked outside his house – which didn't even belong to him – had blocked their vehicle.

North East Lincolnshire Council has apologised to Lloyd North for the "unacceptable conduct" of the crew, saying their actions "clearly fall short of the high standards we expect from our workforce".

  1. 'totally unjustifiable':  Rowston Street resident Lloyd North is angry that his bin hadn't been emptied because someone parked a car outside his home blocking the binmen's vehicle.  Picture: Abby Ruston

    Rowston Street resident Lloyd North is angry that his bin hadn't been emptied because someone parked a car outside his home blocking the binmen's vehicle. Picture: Abby Ruston

Angry Mr North, 43, of Rowston Street, Cleethorpes, explained how about ten bins from other houses in the street had been moved to surround a car parked outside his home.

When he returned from work that day, he realised that while other bins had been emptied, his had not, and concluded the refuse collectors had thought it was his car causing the blockage.

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He complained to the council immediately about the "totally unjustifiable" decision, and was later told the rubbish would be collected.

Mr North's bin was finally emptied yesterday.

He said: "These vigilante binmen should not hold their own kangaroo courts to mete out justice as they see fit – there are proper channels to deal with these sort of things.

"I understand their frustration at the obstruction but this was an incredible childish response and I should not have to suffer the consequences when I had nothing to do with it – that is totally wrong.

"I pay my council tax and all I ever expect in return is to have my rubbish collected, so to be treated with this level of arrogance by public servants is totally unjustifiable.

"I told them about the problem straight away but my stinking bin has still not been emptied and has been sitting at the front of my house since Thursday night.

"I'm trying to be reasonable but I shouldn't have to wait nearly a week for my rubbish to be collected and I think that I deserve an apology for this unprofessional treatment."

The council has now made firm arrangements for the bin to be emptied, written to Mr North and publicly apologised for the incident.

A spokesman for the authority said: "We have written to Mr North and apologised unreservedly for the unacceptable conduct of the crew responsible.

"Their actions clearly fall short of the high standards we expect from our workforce and we are sorry for the inconvenience caused."

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  • Profile image for smitsus

    by smitsus

    Monday, January 14 2013, 9:11AM

    “I for one think the binmen do a good job...all weathers they are out. I have never had a problem and they are always polite.
    I recieved a letter from the council telling me what days pick up would be over xmas... you cant get fairer than that.”

  • Profile image for fogg999

    by fogg999

    Sunday, January 13 2013, 5:16PM

    “set it alight......this way the council will have to move it them selvs and offer you a new big.. the bin must be on the street on bin day as well”

  • Profile image for m2712s

    by m2712s

    Sunday, January 13 2013, 3:38PM

    “Pay scale most of the poor men are agent workers minimum wage”

  • Profile image for Steve0

    by Steve0

    Sunday, January 13 2013, 1:10PM

    “I appreciate it's not the best job in the world, and I am a firm believer in fair treatment of workers in any job. With this in mind, a refuse collector's salary is Pay Point 11 I understand, which is significantly above the minimum wage. What I mean by this is although the council pay scale data is somewhat hard to find online, this isn't a badly paid job.

    Over the past few years I have had a nightmare with missed collections, particularly garden waste. I have placed the bin on the boundary but it was not collected, so I emailed the council to request a collection and the collectors returned - only to give me a pink slip through my letterbox to say they were not collecting it yet again because it was on the boundary in my garden, not on the pavement outside my garden.

    Out of all collections the garden waste is the one I have found to be most problematic, but I have had my normal waste missed because the bin was only a third full - so why take the trouble to move the bin to the roadside and leave it there to blow halfway down the street on a windy day if their staff aren't going to empty it?

    I will give credit where it is due. A late relative who was infirm had an assisted collection and the staff were always courteous and helpful with them and their collection. With my collection I lost count of the number of times I had to raise a complaint about a missed collection, or the rude actions of staff. It's well into double numbers, yet whenever I see the staff in the street I always smile and say thank you if I am around as they empty my waste. I don't understand what is so wrong when I am polite and grateful for them to cause problems.

    Perhaps their staff would do well to remember their responsibilities, as an online NELC job description says:

    With the crew, to seek to maintain the best operational relationship between the Department
    and the members of the public.
    The postholder works on agreed allocated refuse/recycling collection rounds and has little
    scope for discretion.
    Failure to collect refuse/recycling will lead to customer complaints.”

  • Profile image for the_cynic

    by the_cynic

    Sunday, January 13 2013, 9:25AM

    “Lizidrip. I referred to the Christmas card in an ironical way.. I object to the waste of money these cards are....... However my point which you seem to miss was to highlight the fact that people were not told that the days were different. If people are not told Please tell us how we are supposed to know..... My other point was if the binmen had anything about them they would have reported back that they had nothing to pick up.... and ask the question... Why?”

  • Profile image for calypso

    by calypso

    Sunday, January 13 2013, 8:46AM

    “lizidrip wrote: "the so called good old days its time some of you joined the real world".

    No, it's time the 'real world' joined the real world. Because back in those 'old days' things actually got done properly.

    Although I doubt the binmen themselves have much say in when and how they perform their duties. They'll be as hindered by 'risk assessments', red tape, and petty officialdom as the rest of us. Unlike in those much maligned 'old days' when personal initiative, work ethic, and common sense was the norm and public 'service' meant just that!! You can always count on the 'box tickers' to screw things up.

    My pet hate are wheely bins themselves, and the lazy custom of placing them out the front, instead of out of sight in back gardens. They're turning our streets and towns into ugly messy eyesores.”

  • Profile image for lildog

    by lildog

    Saturday, January 12 2013, 10:25PM

    “I wish I could praise them, but unfortunately I can't find in their favour.
    As has been said, bins are not replaced at your boundary, usually discarded across the path, meaning others have to negotiate their way around them, mothers with prams or just children, aged and of poor sight.
    Mine could be thrown into my drive or further away down the street.
    And as for being King of the road, try asking them to pull over so you can drive past, and all you get is hands thrown in the air and various comments.
    As for them doing a great job, just who does do all the sorting and moving that rubbish, both at home and at the local tip?
    Did I hear 'ME'!
    And guess what? Who pays their wages.
    On that note, wouldn't you expect them to do the job properly?”

  • Profile image for buzzzz

    by buzzzz

    Saturday, January 12 2013, 10:04PM

    “Is that Peter Sutcliffe in the picture !!.”

  • Profile image for buzzzz

    by buzzzz

    Saturday, January 12 2013, 10:03PM

    “Moaning for moanings sake you miserable lot.

    You are whinging about not getting your rubbish collected. At least you can all throw discarded food and food packaging away.

    Just think about people who don't eat on a daily basis, the ones that have to stand in a line for a bowl of rice or maize every day.

    Get a life.”

  • Profile image for puevigi

    by puevigi

    Saturday, January 12 2013, 8:26PM

    “bin men are a law unto themselves . if they drop rubbish while emptying the bins apparently its not their fault , and therefore don't have to pick it up. some time the street looks a right mess after they have been down it. and it would be nice to get my own bin back and not have to go looking down the street for it. its not a hard job or messy one any more all they do is wheel a bin to the back of the lorry and press a button , no hard lifting or getting hands dirty with rubbish . they don't even have to walk far with it. so i don't see how this is a difficult and hard job. the only qualification you need to be a dustman is to be able to read numbers .which by the look of it some of them struggle with that. about time they got of their power trip and started doing the job properly”

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